Service · Telephony

Telephony you genuinely control.

One telephony platform across multiple countries - built on FreePBX/Asterisk, connected to your CRM and web apps, with calling from the browser and transcription of conversations.

For organisations that have outgrown per-seat licences, or want to connect telephony to their own systems instead of being locked into a closed platform.

FreePBX / AsteriskSIP and GSM trunksWebRTC in the browser
Sound familiar?

When telephony costs more than it returns.

  • Fragmented telephony: every country or office with its own provider, contract and invoice.
  • Per-seat licences that keep climbing while you barely touch the platform.
  • No link with the CRM or web app - calls and data live separately.
  • No visibility into calls: no recording, no transcription, no reporting.
  • A closed platform you cannot extend the way you want.
How it flows

From line to conversation, in one chain.

Inbound and outbound lines meet on one PBX you manage yourself - and that talks to your handsets, browser and business systems.

AI transcription & recording on every call

Our approach

What we do - and where we take responsibility.

One platform, multiple countries

One PBX with a deliberate numbering plan across countries and offices, instead of separate contracts per site.

Call from your software

Click to call from your CRM or web app via WebRTC - no separate phone, call and customer record together.

Calls that become data

Recording and AI transcription where permitted, with logging - useful for follow-up, quality and compliance.

Managed or handed over

We set it up and manage it, or hand it over to your own team. It stays your environment.

Use cases

Concrete, not generalities.

Sales team across countries

One numbering plan, local numbers per market, calling from the CRM with the customer record beside it.

Small contact centre

Queues, an IVR menu and forwarding, with reporting on wait time and missed calls.

Continuity during outages

GSM gateways as a fallback so you stay reachable when an internet line drops.

Calls in your ERP

Transcription and notes that land automatically on the right record in your system.

How we work

From analysis to go-live - without dropping the line.

01

Analysis

We map your current numbers, lines, handsets and integrations.

02

Numbering plan & design

Extensions, routes, IVR and failover, tuned to your countries and teams.

03

Trunks & porting

Set up SIP and GSM trunks and port your numbers - planned, not rushed.

04

Integration & test

Configure the PBX, connect the CRM/web app, test WebRTC and transcription.

05

Go-live & follow-up

Controlled switchover, monitoring and adjustments after go-live.

Technology

Open and connectable, not a black box.

We work with open, proven telephony technology you can connect and extend - not a closed platform that locks you in.

FreePBXAsteriskSIPTelnyxWebRTCGSM gatewayIVR & queuesCRM link
Points to consider

What we discuss with you up front.

Number porting

Porting has lead times and rules per operator and country. We plan it so you are never unreachable.

Emergency calls (112)

Emergency and 112 reachability is set up correctly per site - that is not a detail.

Continuity

Internet and power outages, failover and GSM fallback: we design for the moment something goes wrong.

Security

SIP and the PBX are attractive targets. Hardening, strong authentication and fraud prevention are part of it.

Maintenance

Updates, backups and monitoring continue - managed by us or handed to your team.

Own expertise

We build and run this ourselves.

Our telephony expertise comes from practice: self-hosted FreePBX/Asterisk environments with SIP and GSM trunks, calling from the browser and conversation transcription, across multiple countries. Not a resold subscription, but technology we set up, connect and keep running ourselves.

  • Self-hosted on our own infrastructure
  • Multilingual and across borders
  • Connected to web apps and business systems
Frequently asked

What clients usually ask first.

Can we keep our current numbers?

Yes, in most cases we port your existing fixed and mobile numbers. We plan the porting so you stay reachable.

Does the 112 emergency number work?

Yes. Emergency and 112 reachability is configured correctly per site. We address this explicitly during design.

What happens during an internet or power outage?

We design failover: forwarding to mobile or a backup line, and GSM gateways where needed, so you stay reachable.

Can staff call from the browser?

Yes, via WebRTC they call straight from their CRM or web app - no separate handset needed.

Do you manage it, or do we?

Either works: we manage it fully, or we set it up and hand it over to your own team. It stays your environment.

Service · Telephony

Ready to untangle your telephony?

In a first exploration we look at your current lines, numbers and integrations, and what an own platform would concretely deliver.

Reply within one business day.

or call +32 (0)53 839 642

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